One system for the whole firm.

Sales & customers

For sales, account managers and management · Sphere

Run the whole commercial cycle, from a new enquiry to a renewal, on one record per customer.

• Leads and a pipeline board
• Referrals from partners and customers
• Risk assessments and site visits
• Quotes your customers accept and sign online
• Service agreements and renewals
• A catalogue with bundles and pricing rules
• Organisations, contacts and communication history
• Billing that follows the agreement

Sites

For operations · Site

Keep every customer site in one place, linked to the customer, the agreement and the incidents that happen there.

• One record per site
• Linked to its customer and agreement
• Shared with the control room and the roster

Control room

For controllers and operations managers · Monitor

Run the operations room from one console, with the history of every incident a search away.

• An operations console for live incidents
• An incident archive with the full history
• Shift handover
• Comms-outage tracking
• Wall displays for the room, managed from the portal
• Search across incidents, customers, sites and contacts

Workforce

For scheduling and operations · Workforce

Put the right officers on the right shifts, and keep patrols, field work and vehicles accounted for.

• A roster board by period
• Open shifts and swaps
• Conflict checks, with the reason
• Client vetting and shift requirements
• Availability, leave and labour rules
• Patrol units and readiness
• Field dispatch, install jobs and technicians
• Vehicles and vehicle allocation

People

For HR and line managers · Employees

One record for every employee, from their PSIRA standing to their leave.

• Employee records
• PSIRA standing on each record
• Compensation
• Structure and reporting lines
• Leave and public holidays
• Credentials across the crew

Payroll & finance

For finance and payroll · Finance

Run payroll and the books with approvals wherever money moves, and a clear trail behind every figure.

• Payroll runs, with approvals
• Billing runs and schedules
• Receivables and customer statements
• Payables, procurement and goods receipts
• Expense claims and policies
• Bank accounts, statement import and reconciliation
• Inventory
• Period close and a group view
• Your approvals, in one queue

Hiring

For HR and recruiters · Recruit

Find and hire officers through SecureMarket, our security jobs marketplace, and manage every applicant in one place.

• Your company profile on SecureMarket
• Job posts
• Applicants and interviews
• Each candidate's verification status

Documents

For everyone · Vault

Keep every document with the record it belongs to, for as long as your rules say.

• Documents stored with their record
• Retention policies

Insights

For owners and managers · Insights

See how the firm is doing across sales, the control room, sites, rostering and your people, and hear about it when something changes.

• Dashboards
• Reports on a schedule
• Alerts
• Dashboards on a wall display

Administration

For your administrators · Admin

Decide who gets in and what each person can do.

• Users, invited by email
• Roles and permissions
• Branches
• Your firm's settings

Compliance

In build · Comply

PSIRA and regulatory tracking is being built now. Ask us where it stands when we speak.