Sales & customers
Leads, quotes, risk assessments and site visits through to signed service agreements and renewals, priced by your own rules.
SphereNow onboarding security firms
Run your whole security firm on one platform.
From the first call with a customer to the invoice, the incident and the payslip, SecureGrid keeps it in one system, with one record per customer and one audit trail. Designed in South Africa, for South African security firms.
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One platform, not five tools.
Most firms still run on a customer database, a billing system, spreadsheets, a WhatsApp group and an inbox of compliance emails. Nothing lines up and nothing is on the record. SecureGrid brings it together, so a customer's agreement, sites, invoices and incidents sit side by side.
The platform
Everything your firm runs on.
Switch on what you need now and add the rest when you're ready. Every part shares the same customers, sites and people.
Sites
Every customer site in one place, linked to its customer, its agreement and everything that happens there.
SiteControl room
An operations console for incidents, with shift handover, comms-outage tracking and wall displays for the room.
MonitorWorkforce
A roster board with open shifts, swaps and conflict checks, plus patrol readiness, field dispatch and fleet.
WorkforcePeople
Employee records with PSIRA standing, compensation, reporting lines, leave and public holidays.
EmployeesPayroll & finance
Payroll, billing, receivables and payables, bank reconciliation and period close, with approvals wherever money moves.
FinanceHiring
Post jobs, review applicants and hire, with candidates from SecureMarket, our security jobs marketplace.
RecruitDocuments
Contracts, certificates and records kept with the record they belong to, under retention rules you set.
VaultInsights
Dashboards, reports and alerts on sales, the control room, sites, rostering and your people.
InsightsCompliance
PSIRA and regulatory tracking in one place.
In buildSales
From first call to signed agreement.
Every lead moves through one pipeline: qualify it, assess the risk, visit the site, quote and convert. The agreement and its billing follow on, with nothing retyped.
- Days in status on every lead, so nothing goes quiet
- Quotes your customers accept and sign online
- Once-off and monthly amounts kept apart, never blended
Workforce
Rosters that show what's still open.
Build each period on one board, see open shifts and conflicts as you go, and publish when it's ready.
- Conflicts flagged with the reason, before you publish
- Client vetting and each shift's requirements checked
- Your labour rules applied to every roster
Payroll & finance
Payroll you can approve with confidence.
Each run moves through clear steps, from assembled to posted, with an approval before anything is posted and a journal that must balance.
- Approvals wherever money moves
- Warnings shown before a run is pushed
- Every step on the audit trail
Trust
Built for how South African security firms work.
Your records are stored in South Africa, your people sign in with Microsoft, and every change is on the record.
Hosted in South Africa
SecureGrid runs on Microsoft Azure in the South Africa North region.
Microsoft sign-in
Microsoft Entra handles sign-in, password resets and multi-factor authentication. SecureGrid never stores a password.
Your data is yours alone
Each firm's records are kept apart in the database itself, and each person sees only what their role allows.
Everything on the record
Every change records who made it and when, so when a customer asks what happened, the answer is there.
POPIA by design
Consent is recorded when a person's details are captured, and every look at an identity number is logged.
PSIRA built in
Officers' PSIRA grades and registration sit on their records, where scheduling and HR can see them.
Getting started
Up and running in four steps.
- 1
Book a walkthrough
We show you SecureGrid on the kind of work your firm does, and answer your questions.
- 2
Set up your firm
We create your firm's space, invite your team by email and switch on the parts you need.
- 3
Bring your data in
We help you load your customers, sites and staff, so day one starts with your own records.
- 4
Go live
Start with the parts you're ready for and add the rest as you go. Nothing has to change at once.
See SecureGrid on your firm's work.
Book a walkthrough, or email us and tell us how your firm runs today.